Shipping & Delivery Policy
At Seoul Shine, we aim to deliver your order safely and on time.
📦 Order Processing
Orders are usually processed and dispatched within 1–3 business days after the order is confirmed.
During sales, holidays, or high-demand periods, processing may take a little longer.
🚚 Delivery Time
Once your order has been shipped, delivery generally takes around 3–7 business days, depending on your location and courier service.
Remote areas may require additional delivery time.
📍 Shipping Address
Please make sure that your name, phone number, PIN code, and complete delivery address are correct when placing your order.
Seoul Shine is not responsible for delays or failed delivery caused by incorrect or incomplete address information.
🔎 Order Tracking
Once your order is dispatched, tracking information may be provided through your registered phone number or email so you can follow your shipment.
⚠️ Delivery Delays
Delivery may occasionally be delayed due to:
Weather conditions
Courier-related issues
Public holidays
Incorrect address or contact details
High order volumes
Other circumstances beyond our control
We appreciate your patience in such situations.
📞 Delivery Issues
If your package arrives damaged, opened, or with the wrong product, please contact us as soon as possible with your order details and clear photographs/videos of the package and product.
For any shipping-related questions, contact:
Seoul Shine
Email: seoulshine99@gmail.com